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P​rivacy Policy​

Ballabh Cars is committed to protecting the privacy of the individuals who visit our website (https://www.ballabhcars.com/) and use our services. The Privacy Policy outlines how we collect, use, share, and protect your personal information.


1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, mailing address, date of birth, government-issued ID (e.g., Driver's License, Aadhar Card, PAN Card).
  • Vehicle Information: Vehicle Registration Certificate (RC), insurance details, service history, and vehicle photographs.
  • Financial Information: Bank account details, credit/debit card information, and other payment details for processing transactions. Information related to loan applications if you opt for our financing services.
  • Transaction Information: Details about services you purchase from us, including vehicle purchases, sales, and inspection reports.
  • Communications: Records of your communications with our customer support team via email, chat, or phone.

2. How We Use Your Information

Your information is used for the following purposes:

  • To provide and manage our services, including facilitating the buying, selling, and inspection of vehicles.
  • To create and manage your user account.
  • To process transactions and send you transaction-related notifications.
  • To verify your identity and prevent fraud.
  • To facilitate financing and insurance options through our third-party partners.
  • To personalize your experience and improve our website and services.
  • To communicate with you about your account, our services, promotions, and offers.
  • To comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Third-Party Service Providers: Partners who assist us with payment processing, website hosting, data analysis, marketing, and customer service.
  • Financial Institutions: Banks and NBFCs, if you apply for a loan to purchase a vehicle.
  • Regulatory Authorities: Law enforcement or government bodies when required by law or to protect our legal rights.
  • Buyers/Sellers: Relevant information is shared between the buyer and seller to complete a vehicle transaction.

4. Data Security

We implement reasonable security measures, including encryption and access controls, to protect your personal information from unauthorized access, alteration, or disclosure.

5. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.